Packet Media provides a wide range of products and services to meet the needs of a diverse selection of industry sectors and customer requirements. The solutions that we offer are that of GSM Gateways, SMS Gateways, Business Mobiles, Hosted Solutions, Lines and Calls, Broadband and Phone Systems. If you would like to get more information about Packet Media or our telephony products contact us.
Based in Trentham, Stoke-on-Trent, Packet Media Ltd was formed in 2002 and since 2005 Julian Gallimore, one of the Founders, has led the team acquisition MX Digital and also started Aaronia UK Ltd. a spin off which provides RF expertise and equipment.
Today, the business provides fixed and mobile voice application into the public and private sector. This complementary range of services combines to meet the needs of a diverse selection of industry sectors and customer requirements. Priding itself on excellent customer service, the company has gone through the Growth Accelerator program a Public / Private partnership which targets fast growing business and provide additional support and expertise (www.growthaccelerator.com)
The GA support is enabling Packet Media to continue developing the professional services it offers, which in turn adds value to current and future customers' own businesses. Long-standing ties with local Universities allows Packet Media access to cutting-edge, local, technical talent which means the company remains at the forefront of technological developments and the latest business practices.
We are excited to announce that we are now the official UK distributor of Hypermedia products and solutions. We believe in only bringing you products of the highest quality, and with Hypermedia being the world leader in all things telephony you will benefit in not only the short but also the long term.
Hypermedia Systems Ltd.
Hypermedia is a leading manufacturers and developer of efficiency boosting, cost reducing telephony equipment; designed to help all businesses from SMBs right the way up to large corporations. The portfolio of equipment that is offered aims at increasing existing PBX and IP-PBX telephone systems without implementing any fundamental changes to the telephone infrastructure.
IPCortex design and develop IP PBX solutions to assist all businesses large and small with onsite applications alongside hosted. IPCortex pride themselves on their open standard source IP PBX which delivers the interoperability and service model required for the transition into cloud computing.
If you have the right expertise, we want to hear from you. Working for Packet Media brings all of your skills - both technical, professional and personal - to bear, working with some of the most demanding customers in one of the most competitive markets. If you think you'd like to join us, please read our website and get in touch.
Technical Support Specialist
Job purpose: To work as part of a team of Support Specialists providing 1st & 2nd line maintenance, technical support and installations of the company’s product portfolio whilst delivering excellent customer service within pre-defined service level agreements.Read the full job description