Business phone lines and calls

We provide solutions and services

Don’t just compare like for like call charges. Here at Packet Media we aim to provide a full solution that reduces your costs and provides an innovative way of working. Packet Media are continually looking at ways of increasing your productivity, business efficiencies and resilience, all with future proof technology. Switching to Packet Media is simple and streamlined with NO interruption or compromise to quality or service; only cheaper costs on one monthly consolidated bill.

Leased Lines

A Leased Line from Packet Media provides your business with a reliable high speed internet connection and a Service Level Agreement of 99.999%. They offer bandwidth 1 Mbps up to 1Gbps and are available over copper (EFM) or fibre (Ethernet).

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They are an ideal solution for your business if you

require guaranteed Internet bandwidth
need to transfer large quantities of data in a quick and reliable manner between two sites for backup of data and disaster recovery
are running costly older technologies where Ethernet could offer you cost savings and support your growth requirements for years to come
require a circuit that can be delivered in as little as 30 working days

Features and benefits of our Leased Line solution

Security You will not share capacity with any other user as the Leased Line is dedicated to your business only
Flexibility Bandwidth can be upgraded with the changing needs of your business, you only pay for the bandwidth you require
Reliability We only supply products that are of highest the quality to ensure the best possible customer experience for our services
Future Proof Utilising the latest technology, our Leased Line products provide access to Internet based applications such as Voice, Data or Video and are highly scalable to meet growing business needs

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We currently offer

Highly competitive prices for local and national calls, as well as calls to mobiles. Your personal Account Manager you will be able to effectively manage your day to day usage or you can login to our online billing analysis and reporting suite.

Call analysis
This gives you the ability to view call information for current and past billing periods. A filtering tool is provided to report on various parameters including duration, call cost, and price range.

User admin
User information held against the extension number can be added, deleted or updated.

Reports
The following reports are currently available: Extension Analysis, Department Analysis, 30 Longest Calls, and 30 Most Expensive Calls. These can be queried per site and against previous billing periods.

E-alerts
Sets up automatic notification of calls that you would like to be notified about.

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SIP Trunk

No More Separate Voice and Data Connections
A SIP Trunk is a facility provided by Packet Media that allows the placing of out-bound calls and the receiving of inbound calls using an internet connection, rather than using an ISDN line. Calls to and from the PSTN are supported.

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Internet to landline telephone calls
Very competitive call rates
Free calls to other internet connected users
Any Number Anywhere. Any geographic numbers to your phone
Bring the reliability of the internet to your telephone

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Traditional lines and calls

Analogue
For offices with 1-4 users, from only £10 per month.
With Packet Media line rental you save up to 20% on your analogue line rental and you can consolidate your calls and line rental service in one bill. Take advantage of our outstanding customer service and telecoms experience by using our line rental services. We will help you achieve your goals and explain exactly what services and features you need.

ISDN2e
For offices with 2-8 users, from only £20 per month.
ISDN2e is a high-performance voice and data service for small business offices. With a basic installation you can connect up to eight digital devices, and harness the power and clarity of digital for your business. With ISDN2e you get crystal-clear voice-call quality, fast data transmission and all the possibilities of a digital telephone system.

ISDN30/30e
For larger businesses, from only £12.70 per month.
ISDN30 is a high-performance voice and data services for modern business. Digital technology gives you exceptional line quality. Each ISDN30 connection provides between 8 and 30 independent channels. You can combine these for bandwidth-hungry applications such as high-quality video conferencing or transferring large data files.