South Devon Healthcare NHS - Susan Morgan
"Packet Media sourced the best tariff for our needs and cut our landline to mobile bills by nearly 50%. After discussion with ourselves about our on-site switchboard equipment Packet Media installed the gateway quickly and without disruption. The equipment has proven to be reliable and towards the end of the airtime contract Packet Media saved us more money by sourcing an even better rate."
Country Property Lawyers
“For a firm like CPL, where contact centre technology is at the very heart of our offering, the introduction of an intelligent GSM Router is a no-brainer. 50% of our outbound calls are made to mobile phones, so the potential to halve the cost of those meant that this was an easy investment for us to justify. The solution will pay a very short period of time.
Ease of use was an important factor for us, and the level of transparency for the user in terms of the equipment requires is very high, furthermore, Packet Media's installation skills and support have made the implementation of this solution very straightforward for us."
DXP - Stuart Eccles
"Since our initial meeting with Packet Media, DXP rapidly got into a position of competitive strength by offering an intelligent, reliable and sustainable GSM routing solution that really does give substantial customer savings. Packet Media have added significant value to our business, simply by us introducing them to our customers and letting them get on with what they do best! The feedback from our customers has been fantastic and has added to the customers perceptions of DXP as a 'business partner'. Our whole relationship with Packet Media has been one of mutual benefit and our dealings have been extremely refreshing." |