Despite spending £13.9bn on telecom services in 2008 and accounting for 45% of total retail telecoms turnover, UK businesses are still missing out on the best deals because they are not taking full advantage of opportunities... Read more...

In December 2009 Packet Media purchased MX Digital and today our company provides multi-media Contact Centre solutions either on premises or hosted. Read more...

When you call a friend on a different mobile network, or call their mobile from your landline, their network will charge your operator a fee for carrying the call... read more...

Ofcom has fined Barclaycard £50,000 (the maximum possible) for breaching its rules on silent and abandoned calls, which are caused by the automated calling systems used by call centres... read more...