PACKET MEDIA'S UNIQUE MANAGED SERVICE SOLUTION

GSM Gateways vary in cost due to the number of SIM slots and functionalities your customer requires. For some companies, this amount might be a large investment, with benefits showing only after a couple of months. With the pressure on capital spend increasing, customers may be reluctant to make new investments.

Our solution provides the customer with equipment rental so there is no capital outlay, also included in the managed service is maintenance support so the customer gets peace of mind too. The rental element means that your savings don't have to offset any capital spend, so the net benefits start immediately. And the support element means that if anything goes wrong it gets fixed promptly with no hassle.

We supply equipment, maintenance and on-going support directly to many large companies within property, financial, non-profit and transport industries. We also supply you with monthly reports on the throughput of the Gateway. This enables you to see how well it is being used, and how to amend its capacity to maximise your savings.

Part of our Managed Service therefore includes ongoing advice on which mobile tariffs are best for you. You may have a call pattern which would be served best by off-peak tariffs. Or perhaps you make many internal mobile-to-mobile calls, in which case a ‘sharer’ tariff may be more suitable. It is possible to mix tariffs, too.

No matter what your situation, our specialist expertise in tariff selection can save you considerable amounts of money - money savings that directly increase your profits.

What does Managed Service include?

	Active airtime tariff management to maximise ongoing savings
	Monthly provision of usage statistics
	Prompt support to maximise utilisation (4 hour response, 8 hour fix)
	Future hardware expansion as your business grows
	Ongoing managed service charge service and support

Reporting Managed Service

	Each month Packet Media Ltd will provide full reports for each Gateway, outlining information such as the total monthly usage, peak call volumes etc.
	Packet Media Ltd also uses these reports to deduce if further/fewer minutes are required for the Gateways to maximise your savings

Airtime

Packet Media are completely independent, we explore the networks for the most aggressive airtime rates possible

To discuss the possibilities and examine the options, ring us on 0800 652 3461